How to Win Over Your Local Independent Bookseller

Strategies for Writers Shared by Bookstore Owners Themselves

This article was originally published in a slightly different format in the Fall, 2018 issue of Write! Magazine, the newsletter of The Writers’ Union of Canada. Booksellers wishing to print and distribute copies of this article to give to authors are welcome to contact me for permission.

More than ten years after the popularity and viability of self-publishing took off, most post-publication options available to conventionally published authors remain almost inaccessible to those to choose to publish their own books.

Very few self-published books are reviewed in traditional media, and with the exception of an agency or two, their authors remain ineligible for grants and conventional awards. But the literary world is changing. In 2015, The Writers Union of Canada – long the bastion of authors of traditionally published books – voted to admit to membership self-published writers who have “successfully demonstrate[d] commercial intent and professionalism”. Libraries in at least two Canadian cities – Vancouver and Victoria – are taking active roles in helping local self-published authors to find their audiences.

Times are changing in the bookstore sector, too. I recently contacted five independent booksellers from Nova Scotia to British Columbia to discover their current thinking about self-published books, and I found that most have at least developed some kind of store policy to help them manage the increasingly frequent requests from self-published authors to stock their books. Their responses to such requests vary widely – from reluctant to warm-hearted – but none is outright banning all self-published books, as many were doing even a few years ago.

However, the accommodation these booksellers extend to self-published books and authors remains exactly that: accommodation. When it comes to ordering, billing, and returning books, it is much easier for them to deal with traditional distribution outlets than with individual authors: the former require less “paperwork,” and involve fewer egos. In the vast majority of cases, when booksellers stock self-published books, they are doing so out of kindness more than from any anticipation of significant profit. And yet, many of them told me, far too many self-published writers approach bookstores with expectations and attitudes that range from presumptuous to rude.

Booksellers say that most authors, whether traditionally or self-published, have very little knowledge about how independent booksellers operate. Much of what I learned will be of use not only to self-published authors, but to any writer who finds they are expected to contributed significantly to the promotion of their books – which, today, is almost all of us.

Bookselling Basics for Writers

The following basics are among those of use to would-be petitioners:

  • Booksellers love books. Some of them are also writers, but all of them are avid readers. Often they have actually read most of the books they stock, and they know many of their authors. They also know the likes and dislikes of their customers. Over time, their bookstores have developed a particular character that is unlike that of any other. Curation, care and attention are what distinguish independent booksellers from the mass-market outlets that treat books with the same level of affection they accord to refrigerators.
  • Bookstores do not have unlimited space, which means that of all the books they would like to carry, booksellers can only stock a fraction. Since it is almost as hard to make a living from selling books as it is from writing, bookstore owners also need to consider which books will actually sell – rather than merely stocking books to make the authors happy.
  • Authors whose books are considered to be of sufficient merit to be stocked by an independent bookseller are privileged to bask in the reflection of the store’s reputation. That same reputation is undermined if the authors’ books are poorly written, edited and produced.
  • Booksellers who deal with self-published authors will sell their books on a consignment basis. They will typically retain 40% of the cover price of books sold, which is the same percentage they retain with traditional publishers and distributors, and the balance will go to the author. Books that do not sell are returned to the author.
  • Booksellers are extraordinarily busy, and it is always of more value to them to use their time to talk to prospective customers than to prospective vendors – whether publishers’ representatives or individual self-published authors.
  • Booksellers are human. If you exhibit no interest in them or their bookstore until the day you stop by, plunk down a stack of books, and explain that your title is going to sell like crazy and they’d be fools not to take it, their response may be less warm than you might like.

Booksellers’ Perspectives: A Range of Responses

Some highly curated bookstores continue to refuse approaches from self-published authors almost every time. Ben McNally at Ben McNally Books in Toronto says, “We basically say ‘No’ to self-published authors, but then we usually say ‘No’ to Simon & Schuster and Random House as well. We are in the business of selling books, not displaying them.” Any exceptions McNally makes are going to be for books that fit their very particular niche.

Michelle Berry, herself an author and also the owner of Hunter Street Books in Peterborough, ON and a widely published fiction writer herself, explains that she has set up a bookshelf specifically dedicated to the display of self-published books, and she provides their authors’ contact information to customers who are interested. She has found this a viable approach since she is the store’s sole employee and her time is so limited.

Lexicon Books in Lunenburg, N.S. – where two out of the three owners are also published writers – does stock a significant number of self-published books, mostly non-fiction, some children’s literature, primarily local. They do not accept books that have been published by Amazon’s self-publishing arm, due to Amazon’s business practices.

Co-owner and author Jo Treggiari says that Lexicon Books sees itself as a community centre, and welcomes group activities on its premises, like book discussions and readings. Staff members as a group review and select self-published books carefully, typically accepting only those by authors from the area, or ones on subjects that are so specific to the region that traditional publishers would be unlikely to accept them (e.g., a book on Nova Scotia mosses, or a memoir by a local fisherman).

Similarly, Audreys Books, a large independent bookstore in Edmonton that has been championing Canadian books and authors since 1975, also describes itself as a “cultural community centre,” and has now assigned a staff person to acquire and manage its inventory of self-published books. Deborah Hines says that half a dozen self-published authors approach the store each week, and she estimates that there are between 40 and 60 self-published books on their shelves at any given time. Authors must drop their books off along with an information sheet, and give Hines and her colleagues time to examine the book and make a decision on whether or not they will stock it. Like other bookstores, they prefer to stock self-published books by local authors, or those with a particular local slant.

“Authors should have a marketing plan,” Hines says, “so that people will come in and buy the books we stock. Otherwise, no one is going to notice them.” Audreys will also host a book launch, for a modest fee to cover costs.

Munro’s Books in Victoria, arguably Canada’s best-known independent bookstore, has also developed a list of guidelines and a questionnaire for its Consignment Program. Jessica Paul, assistant manager at Munro’s, recommends that authors not approach the store in person, but that they request the guidelines, complete the form, and then wait for a decision.

“The biggest piece of advice to self-published authors,” Paul says, “is to acknowledge and then treat their book as either a ‘vanity’ project (i.e., really of interest only to friends and family, which means that we are not likely to want to stock it), or to come at it like a publisher would, with a marketing and publicity plan. They should also keep in mind that getting a book on a bookstore shelf is not a publicity plan.”

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Coming Soon: “To-Do List for Authors Who Want Booksellers to Consider Their Books”
Thanks to Doyali Islam for editing this article pre-publication in Write.

Everything you ever wanted to know about publishing but were afraid to ask, in case

Everything you ever wanted to know about publishing but were afraid to ask, in case

the entire publishing landscape might have changed since the last time you checked.

TWUCvid(Which it has.)

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The Writers’ Union of Canada’s cross-country workshop, Publishing 2.0 Tips and Traps, was held — to overwhelmingly positive reviews — in 9 cities across Canada in 2014-15. It is now available as an 83-minute video.

In it, Caroline Adderson, noted Canadian writer of fiction for children and adults, speaks to those who want to know how to work with traditional publishers today. And I share experience, advice, and cautionary tales with those who are considering self-publishing their back-lists or new titles. Most writers are interested in hearing about both approaches.

Through this video, you will gain the know-how and confidence to work within the current publishing landscape, and finish with an expanded and inspired sense of what it means to be an independent writer in today’s world. – TWUC web page

I was proud to be part of this comprehensive initiative because it spoke directly to writers as the creators who today have ultimate control over how their books reach readers. This video reflects that approach.

“You Must Never Put Down Your Pen,” by John Degen

“You Must Never Put Down Your Pen,” by John Degen

John Degen, Executive Director, The Writers’ Union of Canada (Photo: Claudette Boekstael)

Note from Mary: I am a member of The Writers’ Union of Canada, and have been for many years. I cannot recommend highly enough the value to writers as individuals and as a community of belonging to this organization. Some of the concrete benefits of membership are outlined here, but there are many less tangible ones as well – such as the sense of community a writer feels as a part of TWUC, and the interesting people she meets. If you are eligible, I encourage you to consider joining.

One of the interesting people I have come to know recently is John Degen, The Writers’ Union’s executive director. This past year, he shepherded my co-presenter Caroline Adderson and me across Canada on a series of writers’ workshops about publishing (soon to be available on video!).  Over our post-workshop dinners, we had some great conversations on writing-related subjects – the kinds of conversations that sustain writers (or at least they do me) when we retreat once more to our own garrets.

In addition to his work with the Union, John is a poet and a fiction writer. His deep convictions about the importance to the world of writers and their writing, and the need to ensure our ability to continue to do (and own) our work, inform everything he does. His column in the most recent (Winter, 2015) edition of Write, the magazine of The Writers’ Union of Canada, speaks to this conviction on many levels.

I read his essay twice, and then asked for (and received) John’s permission to reprint it here. I hope you find it as moving (and wonderfully written, and absolutely true) as I did.

You must never put down your pen

By John Degen

As a student, I worked for a prominent bookstore chain, and I was on duty during the early days of the Salman Rushdie fatwa. Corporate management at my employer had us remove all copies of The Satanic Verses from the shelves, wrap them in brown paper, and store them under the front counter. Our instructions were to “assess” anyone who came into the store looking for a copy of Rushdie’s book. If they looked “harmless,” we would sell them a wrapped copy. I didn’t know then how to differentiate a harmless book-buyer from a dangerous one, and I still don’t. I remember a lot of semi-embarrassed nodding and winking at the cash register. I also remember selling an awful lot of plain-brown copies of The Satanic Verses. All of a sudden, a relatively expensive book with not much more demand than any other was flying out of the store.

Halfway between work and my apartment there was a very small independent bookstore (remember the days when there might be two or more book retailers in a single neighbourhood?). The owner of that store was not one for looking retail horses in the mouth. His entire display window was dedicated to Rushdie’s book. I remember walking in and asking if he wasn’t nervous someone might throw a brick through the glass. He called that possibility “free advertising,” and laughed when I told him what was going on where I worked. I bought my own copy of The Satanic Verses from him.

I began writing this column on January 7, late in the afternoon, after a sickening day of reaction to the Charlie Hebdo shootings in Paris, France. I have worked for and with small, underfunded political magazines for most of my professional life. I was, for a while, chair of the board at THIS magazine in Toronto. Many of my friends also work in this business. I believe I can picture exactly how informal, irreverent and alive that editorial meeting was just before masked gunmen broke through the door. Did they even have to break through? Do magazines lock their doors? When did that start happening?

The violence in Paris is an absurdity and an obscenity. People whose working tools are pens and keyboards suddenly confronted with Kalashnikov automatics? That anyone should be murdered over words and pictures is madness. I remain filled with nausea and anger. I’m also profoundly impatient to get back to my home office and write something.

On January 7, my Twitter feed contained sentiments and pronouncements with which I agreed, and many with which I didn’t. I assume the same is true for everyone reading these words, and I’m betting (maybe even hoping) our individual lists of what we do and don’t agree with might look quite different. I intentionally follow folks on social media whose opinions bother me, because I want diversity of thought all around me, all the time. I want to be challenged and annoyed. I think some of my best work comes from being annoyed.

Barely 24 hours after the attacks, many on social media were injecting nuance into their reflexive support for freedom of expression – removing “Je Suis Charlie” from their streams, and suggesting the puerile, clearly offensive cartoons published in Charlie Hebdo might not be a suitable hill to hold in the fight for free speech. Because I’ve been wandering the front lines of free speech my entire career, I value the existence of those arguments even as I strongly disagree with them.

Similarly, as someone who practices a private faith, I was distressed and even offended by a lot of the immediate anti-religion commentary that followed the attacks. The brilliant Salman Rushdie, whom I will defend to my last breath, called something I sincerely value “a mediaeval form of unreason” that “deserves our fearless disrespect.” These were hard words for me to read, but I’m so glad he said them. I’m so glad he was here to challenge and offend my own thinking. I cherish his fearless disrespect.

There’s a great deal published that I think is complete garbage. Had I paid better attention to it before January 7th, much of the work in Charlie Hebdo would likely have attracted my scorn and dismay. That doesn’t change my mind at all that those of us who deal in words and pictures are to be argued with or ignored, not violently attacked or censored.

By complete coincidence that same awful week in January, I was speaking with a respected colleague at Amazon.ca. You may recall the last issue of Write might have had a few less than complimentary things to say about the large online retailer. We were discussing the possibility of an Amazon response in Write (which I encourage), but we first took time to commiserate about Paris. My colleague became passionate on the phone and said to me, “You must never put down your pen.”

That goes for all of you as well.

© John Degen 2015. Originally published in Write, the magazine of The Writers’ Union of Canada Reprinted with permission of the author.

Publishing 2.0: Tips and Traps – 2014 PD Workshop from The Writers’ Union of Canada

Screen Shot 2013-12-15 at 2.54.34 PMI am truly delighted

to have been selected as one of two presenters for Publishing 2.0: Tips and Traps, The Writers’ Union of Canada’s cross-country series of professional development workshops for 2014.

My fellow presenter is the noted fiction author Caroline Adderson, who has five books of fiction for adults and several books for young readers to her credit. Caroline will be talking about the traditional route to publishing – how to find a publisher, how to prepare your manuscript for a publisher, working with agents and editors, and doing promotion once your book is out.

I will be talking about independent publishing – why you might want to consider it, even if you’re a traditionally published author (as I am)  – e.g., for getting your out-of-print backlist out quickly, and maximizing your returns on sales –  as well as how to actually manage the self-publication of a book. I’ll be talking about finding editors and book designers, how to publish cost-effectively, managing distribution and, of course, I’ll be sharing what I’ve learned about promoting self-published books.

With the help of John Degen, executive director of TWUC, former literature officer with the Ontario Arts Council, former executive director of the Professional Writers Association of Canada (PWAC) and the former communications manager for Magazines Canada (formerly Canadian Magazine Publishers Association) – John is also a writer – we’ll also be covering contracts, royalties, and copyright issues, and discussing the current state of the publishing landscape from a writer’s perspective.

Appearing East, West and On A Computer Near You

The first installments of the tour will take place in Eastern and Central Canada in February, 2014. Dates and locations for the one-day (9:30 a.m. to 4:30 p.m.) workshop have now been announced:

  • Monday, Feb 3 Moncton, NB
  • Wednesday, Feb 5 Halifax NS
  • Monday, Feb 17 Montreal QC
  • Tuesday, Feb 18 Ottawa ON
  • Friday, Feb 21 Toronto ON

We will visit four additional cities – in Western Canada – in the autumn of 2014. Dates and locations for those are still to be announced. It is anticipated that the workshop will also be available for purchase in digital format after the series of live presentations is complete.

It is not necessary to be a member of TWUC to attend its PD workshops.

About The Writers’ Union of Canada

Screen Shot 2013-12-15 at 2.54.45 PMThe Writers’ Union of Canada is Canada’s national organization of professional writers of books, and has approximately 2,000 members. TWUC was founded 40 years ago to work with governments, publishers, booksellers, and readers to improve the conditions of Canadian writers. I have been a member of TWUC for a long time, and highly recommend joining – not only does it serve as a highly effective advocate for and promoter of writers with governments, the cultural industry and the public,  membership offers a host of wonderful advantages that range from a community of writers to dental benefits.  For more information, visit the TWUC website.

Although membership in TWUC is currently restricted to writers with “a trade book published by a commercial or university press, or the equivalent in another medium,” at its May 2013 annual general meeting, in a unanimous vote, members of the Union approved a resolution opening membership to professional, self-published authors. The resolution will be presented to the entire TWUC membership in a referendum, and will come into force with a two-thirds majority. For more information, view the Union’s June 1, 2013 media release.

In the meantime, I hope to meet you in person at one of TWUC’s PD gigs this year!

Book Promotion Tip of the Week #3: December 16, 2012

Gold starBe Everywhere You Can

Take advantage of free on-line exposure.

In addition to keeping your profile information updated on your website(s) and your blog(s), find locations where you can copy and paste (and/or refine) your biography. For example,

  • Get yourself an author page (in addition to your reader page) on Goodreads;
  • On Amazon.com, make sure you have a photo and a profile on Author Central and  Shelfari;
  • If you belong to a writers’ organization (as I do to The Writers’ Union of Canada) or some other professional association, take advantage of the opportunities for promotion on its site;
  • Post a profile on Google+.

I am not talking here about social media–Facebook, Twitter, LinkedIn and the like–where it is important to engage with other subscribers on a regular basis. I’m talking about places where your bio will simply reside, like wallpaper, where readers who are interested can easily find out more about you and find a link to your website(s) or your book(s). And btw, if you stop visiting a website that you used to frequent, as I have authonomy, for example, there is no reason to remove your profile.

Keep the bios interesting, brief, to the point, and professional. For example, I don’t see much reason to post personal details in an online bio, such as my marital status or the number of children I have: this information has nothing to do with my writing.

Make sure you keep track of where you’ve posted these bios and diarize a visit to each of them every three months or so, in order to keep them (and your photo) updated.

As always, I welcome your comments on this post. Specifically, I invite you to add other suggestions of places where you have posted author information about yourself –at no cost to you — for interested readers and book purchasers.